Sparklike Service

Sparklike Service Centers for Handheld

Where to Service Your Sparklike Device

Sparklike Handheld™ devices can be calibrated and serviced at the Sparklike Service Center in Helsinki, Finland, or at one of our Authorized Calibration and Service Centers. Our partners follow Sparklike’s calibration procedures, so you get the same service closer to your production site, with shorter shipping times and local-language support.

Sparklike Laser devices are always calibrated and serviced at the Sparklike Service Center in Helsinki. Our local partners are available to support you with questions and practical arrangements before you send your device.

Sparklike Authorized Calibration and Service Centers for Sparklike Handheld™

Select your region to submit a service request to your local center:

North America – GED Integrated Solutions  Click here to submit your service request 

Australia, New Zealand, and Southeast Asia – Elegant IG Click here to submit your service request

Poland, Latvia, and Lithuania – Polver Click here to submit your service request

UK and Ireland – Inagas Click here to submit your service request

Germany, Austria, and Switzerland – Helantec Click here to submit your service request

South Korea – TNT International Click here to submit your service request

China – Sparklike China Click here to submit your service request

 

If your country is not listed, send your Sparklike Handheld to the Sparklike Service Center in Helsinki or you can send it to the listed local center. 

 

Why Calibrate Your Device Annually

Gas fill measurement devices contain parts that wear over time, and measurement accuracy declines when these are not serviced. Sparklike’s analysis of 25 Sparklike Handheld™ devices showed a clear improvement in accuracy and precision after maintenance and re-calibration.

The data also shows how quickly accuracy drops without service. A device that has not been serviced for 12 to 18 months can lose around 50% of its measurement accuracy. When calibration is overdue by 24 months, the loss can reach 100%.

What Happens During Calibration

Calibration follows a structured process:

  1. Device testing: Sparklike engineers check that electronics, optics and mechanics work as designed and inspect parts for wear. If additional repairs are needed, you receive a quote before work continues.
  2. Software updates: The device is updated to the latest software version, which can include new features and accuracy improvements.
  3. Reference measurements and fine-tuning: Several hundred argon and krypton concentration measurements are taken with different references and methods. Readings are adjusted across the full measuring range.
  4. Documentation: The device is returned with calibration documents. Sparklike keeps a record of every calibrated device.

After calibration or maintenance, register your device again to receive a new activation code.

Why Calibrate and Service Your Sparklike Device Annually

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What Happens During Sparklike Calibration?

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Why, When and Where Calibrate Your Gas Fill Measurement Device?

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Sparklike Laser™ Quality Assurance Protocol

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