All Sparklike devices must be activated before first use. Activation is done on the device registration page. Fill in the form, and the activation code is sent to the email address you provide.
If you have not received the activation code
Check your spam or junk folder first. At times of high email volume, delivery may also be delayed. If the code has not arrived, contact [email protected].
If the activation code is not accepted
The activation code is linked to your device’s serial number. The most common reason for an invalid code is a typing error in the serial number during registration. Check that the serial number you entered matches the one on your device.
In rare cases, the code generator may create an incorrect code. If your code still does not work, contact [email protected].
When contacting us, please include your device serial number and the email address you used for registration. We will reply as soon as possible.