If your Laser Portable 2.0 device shuts down even when connected to an external power supply, follow these steps:
- Check the battery switch – Make sure the battery switch is turned on. The device will not charge or run if it’s in the off position.
- Inspect all connections – Ensure that the charger and all power cords are securely connected.
- Still not working? – If the issue continues, the charger may be faulty. Please contact your local distributor for further assistance or to arrange a replacement.